Read what are guests say about us:
Sumanta Chowdhury Kolkata India 21st Nov 11
Dear Mr.Ranjan Lama
Sorry for replying you so late.
Our stay with your Hotel was a memorable and sweet one.
I was in Darjeeling for the first time.So experiencing Darjeeling along with the stay in your place was a surprise for me.
The Room was awsome and all the people were too good and helping.
I can’t stop myself from mentioning that the quality and the choice of Break Fast was just superb.
And having food in your roof top Restaurant with a full view of the Kanchanzangha Range,is a life time experience for me.
I will love to stay again there in my next visit to Queens of Hills.
Best wishes for all of you.
Sumanta Chowdhury & Family.
Mr Arunashish Mazumdar Kolkata India 18th Oct 2011
It was a really nice, comfortable and relaxing stay over Shangri-la regency. We were completely satisfied with the hospitality provided to us.
Service was really commendable.Food was good.Rooms were really comfortable.
We were really impressed and would like to come here only next time.
Thanx a lot!
Mr Javier Padial Pérez Spain 18th Sept 11
Just a few words to thanks to all the hotel staff for the way they treat us during our stay by last week of august 2011. People behind the counter, cooks, room service, and specially waiters, Paul and friends. They all made our holidays nice and friendly, even having our baggage lost by the air company. Their patience and simpathy took us to a better feeling. It is important for us to see this comment published on your website. I insist: Thanks to all that wonderful people. And something important: High quality faciliities, clean and incredible views of Himalaya. Best hotel in Darjeeling by far, and great rooms prices. Thanks from Spain!!!
Mr Soumyasree Gupta Kolkata India 9th Sept 2011
Our experience in Shangri La Darjeeling was extraordinary. It has the best service, best food and best view. There was ample hot water in the hotel, which was extremely helpful. The ever smiling courteous staff at the hotel is a real treasure.
Mr S K Borthakur Guwahati India 13th July 2011
Dear Mr. Lama,
It gives us immense pleasure to enjoy two days in your hotel. All the arrangements were fantastic. From reception to room service all are dedicating and well managed, which attract us again to your hotel. We are offering our heartiest thanks to you and your stuff for your great hospitality.
We have again planned to visit Darjeeling and stay in your hotel on coming January/2012. This time we would like to stay in your San-gri-la Hotel which is situated in the heart of the Mall market, as we had observed from the board that ‘ Rooms are available here’ . Please let us know the tariff of that particular hotel and the booking procedure.
S. K. Borthakur / Sanjeev Halder
Mr Puneet Prakash Delhi India 11th June 2011
Dear Mr. Lama,
“We could not have wished for a finer place to spend our Holiday in Darjeeling. The beauty of the Hills, the comfort of the rooms, and most of all, the kindnesses of everyone at Shangrlia made our stay a sheer delight. Many thanks to you and your staff at the Hotel, and we hope to return as soon as possible.”
Mr Narayan Iyer Mumbai India 6th May 2011
Ranjan we enjoyed our stay at your Hotel – will definitely recommend Shangrila Regency to friends and family planning a visit to Darjeeling.
Alison Thomson UK 15th Nov 2010
Thank you for your email. We have just returned to the UK and I was going to email you anyway, as we were keen to let you know what a lovely time we had at the Shangrila Regency during our stay.
As you may know, we had a 25 hour delay on our train to NJP, so by the time we arrived at the hotel, we were exhausted and so we were delighted to be shown to such a lovely, comfortable room at the end of our difficult journey.
We thoroughly enjoyed our stay at the hotel and found the staff to be wonderful – so helpful and friendly, especially the young lady on reception, who was really lovely and a real credit to you.
During our stay, we also had a very good meal at the Shangrila Hotel.
We would certainly recommend the hotel to others and only wish we could have stayed with you a little longer!
Thank you to you and the staff for making our stay so enjoyable.
Very best wishes
Mr Vinay Srivastava Mumbai India 15th Nov 2010
Dear Mr. Ranjan
Thanks for the hospitality. We had a very pleasant stay in Darjeeling at your Hotel.
Mr John Page Salisbury UK 30th Oct 2010
We have arrived back in the UK today.
Thanks to you and your staff for making our stay in Darjeeling such a happy one , hopefully we will come back in the future.
John and Betty Page
Mr Piyush Verma Delhi 13th May 2010
Dear Mr Lama,
It was really astonishing experinece at Hotel. The staff was very courteous. The bell boys and room boys behaviour was very courteous and service was excellent. The food at Main hotel was outstanding and cherished by all family members.Special word of thanks to room boys who always smiled and completed the works very very promptly.
Keep it up
Mr SarathBabu Yalavarthi Chennai 5th May 2010
Hi Ranjan,My trip was very nice. Your hotel is up to expectations and I enjoyed stay in it. Your staff (nina and ugwal) are very nice and helpful.
Mr Siva Thiagarajan Chennai 4th May 2010
We just got back from our trip. You have a really wonderful place there. Great staff. Very professional. I hope Archana got the Rs. 1400 I sent through the driver from Gangtok.
Mr Shailsh Bidalia New Delhi 20th April 2010
Thanks a lot for making our stay at Shangrila Regency a wonderful experience.
Really really we enjoyed our stay at Shangrila. After a long time I have seen such
a nice management/hospitality. Its really value for money. What I like at your hotel
is nice neat and clean rooms very well decorated and personally I feel that every angle
of comfort was there plus nice and helping as well as always smiling staff you have.
I really love to recommend your hotel.
Mrs Purobi(Rulie) Das Assam 9th April 2010
Just a few lines to let you know that we had a wonderful stay in your hotel. The room was comfortable & clean , the facilities adequate and the breakfast in the lovely lounge proved to be a great start to each day we spent in Darj. We must mention the ever-friendly front office staff….Anita & Ongmu and the unobstrusive but very efficient and well-mannered ways of Samuel.
For me it was like returning home….as I was a student in Loreto many years back.Did visit school and it was an emotional trip down memory lane. Was also good to meet up with Sonam at the restaurant….charming hospitality coupled withn some delightful food & drinks!
We have recommended Shangrila to many of our friends as it is truly a ‘Home away from home’ and great value for money.
I understand you and Dawn are based in the UK. I will be in London in August/Sept visiting our daughter who lives there.
Hope you had a good Easter. Many good wishes from a Loretian to a Northpointer! My husband Bishnu conveys his regards too.
P.S. May I suggest that you add box racks to your rooms so that opening ones suitcases is easier(the bones creak as one gets older This facility will make each room perfect!
Edith Rodrigues Perth Australia 30th December 09
Dear Mr Ranjan,(and all the staff at the hotel)
Just wanted to thank you all ,my daughter and her friends enjoyed their stay in Darjeeling and in your hotel. Thank you very much, my daughter returns to Perth tomorrow.
Wishing you and your family and every staff member from your hotel a very happy new year.
Douglas and Helen Bell Australia 28th December 09
Now that we’re back home, we wanted to write and thank you and your staff for the wonderful stay we enjoyed at Shangrila Regency earlier this month.
The rooms and meals were beautiful, and your staff were very friendly and helpful at all times, making us feel very much at home. Our girls will always remember their Darjilling holiday.
Thanks again and all the best for 2010,
Helen and Matthew Luff UK 9th November 09
Thank you to everyone at the Shangri-la Regency for making our stay last month so enjoyable. We found both the rooms we stayed in comfortable and clean with beautiful morning views from the attic room of the mountains. The service at breakfast was excellent and being able to order dinner from your other hotel/restaurant was very convenient (and the food lovely too). We enjoyed the trip to Tiger Hill you organised and found it to be good value for money. We would definitely come back and enjoy the charm of your hotel if we ever return to Darjeeling. Thanks again.
Vivek Shrestha Kathmandu 21st October 09
We had a wonderful stay in Darjeeling at your hotel. Thank you very much.
A S Nagaswamy Rajesh Chennai 4th October 09
Dear Mr. Ranjan,
We arrived last evening at Chennai after completing a memorable wonderful stay in your hotel for 5 days. I am hereby giving my experiences .
“We checked in late on 28th of september 2009[ Vijaya Dasami Day]. Room was just fantastic, with all untra modern facilities.Despite the fact that all the hotels were closed on that day, we were provided excellent dinner on the day of arrival.The room service attendant Mr Sunil was very courteous in his approach to us through out. His smiling way of serving me and my family gave me the feel at home each and every moment of my stay .Excellent quality of food provided to us during breakfast and dinner is worth mentioning an appreciation.
The receptionist Ms. Anitha was courteous as well. Her smiling gesture of approach and answering all our queries was really appreciatiable.
Also apreciatable is the driver Mr. Pema and Mr. Kiran, who took us around darjeeling with their courteous behaviour.
Hats off to you Mr. Ranjan for establishing such a dream hotel in the queen of hill stations
To sum up, I would tell that This hotel is worth much much more than its price. I strongly recommend this to any one who plans a trip to Darjeeling.”
You may use this above appreciation mail in your guest book. I am sure I will stay in your hotel when we Visit Darjeeling next.I will definitely recommend this hotel to my friends who will be visiting there shortly.
Ajay Prasad Jaipur 9th July 09
First of all excuse me for mailing you after such a long time, I just want to tell you that both of us enjoy in darjeeling, just becuase of superb facility given to us by your hotel, each and every thing was nicely disigned, good ambience, your staff is superb especially Mr. Nema who served us every time with his smile, it was my first visit to darjeeling but stay at your hotel made us fond of your city. We wish you all the best to your hotel, and i will visit your hotel again too but this time i will come for long holiday
Nilanjan Banerjee Kolkata 8th July 09
Great hotel, nice views, good food, great service, just great, we stayed 3 days and absolutely loved it. Thanks so much Ranjan and staff for making everything just right. I highly recommend it to anyone wanting that little extra comfort.
Amos Swaminathan Chennai 22nd June 09
We would like to thank you for an nice holiday we spent in darjeeling, hassle-free and comfortable was the stay at your nice hotel, we liked the services and the transportation. We would like to appreciate in every way.
Piyush Jain Kolkata 7th June 09
I and my family would like to thank you for our stay at Shangrila Regency,Darjeeling.
To be frank,I was a bit apprehensive about the room being offered to us.
But my doubts were put to rest once we saw the room. Very cozy n comfortable.
The staff was friendly. The menu was good.The service was prompt.Overall,we did
have a memorable stay in Darjeeling.
Would definitely recommend it to family n friends.
Afshan Zareen Kolkata 5th June 09
Thank you for the excellent service and hospitality at your hotel. The attic room was really warm and cozy.I must say you have very enthusiastic staff. The lady at the reception and Nima were really warm,cooperative and attentive.
Jerry Kovoor Bangalore 20th May 09
Thank you very much. We were extremely happy with the accomodation at Shangrila Regency. We look forward to coming back again. Also for arranging at the attic made it really memorable.
Shagufta Kalim Kolkata 20th February 09
Shangrila Regency, the hotel surely lived upto our expectations, good interiors, nice view, great ambience and friendly staff. We visited in Dec 2008, and it was a large contingent of 14 adults plus 3 kids, all below 5 years. sure the size of the group n the kids insured there was a bit of chaos at times but certainly all in good humour. Would recommend the place to family n friend because it’s worth every penny spent and we have happy memories
Peter Fay Dublin Ireland 20th January 09
Just to let you know that myself and my family thoroughly enjoyed our recent stay at your delightful hotel. We arrived late to get a warm reception from your very friendly staff, and to find our rooms were also warm and cosy.
Your staff were a credit to you especially the lady at reception and Nima who looked after us very well.
In the end we were sorry that we had not planned to stay another few days in Darjeeling.
I will certainly be singing the praises of your hotel and service to all my friends.
Thank you once again for making our stay in Darjeeling so relaxed and enjoyable
Matthew Texler Columbia, MD USA January 09
Ranjan, thank you for a wonderful time at the Shangri-la Regency. I hope to make it back in the future. In the meantime I will recommend it to anyone headed to Darjeeling.
Saptarshi Mandal USA 7th December 08
We are back home in Saint Louis, USA and we sincerely thank you and all your staff for maintaining such a lovable establishment and giving us such a good stay in Darjeeling. We had a wonderful time during our stay. Specially would like to mention and thank Kumar (our driver) whose recommendation led us to do rafting on Tista river and yesterday when I asked my daughter Tista and son Taj what was the one most memorable aspect of our trip to India they unanimously said it was the rafting. Nima our room boy also was very helpful.
We stayed in room 503 & 502 (adjoining rooms) on fifth floor and the view was simply ‘the best’. We were exceptionally lucky to have clear view of the entire snow peak range for the entire 4 days of our stay from dawn to dusk. As I browse through the photos I am already thinking that I might have gotten some photos that may very well rank amongst our lifetime bests alongside photos from some of our memorable prior trips Alaska, Canadian Rockies and Switzerland to name a few.
Darjeeling has always been a special place in my heart because of my childhood spent there. Visiting after 14 long years I was relieved that inspite of the congestion et all her beauty and glory as the ‘queen of hill stations’ is still unmatched. Thanks for making the same impact in the mind of my kids.
I pray that the people of Darjeeling, as peace loving as they always are, find the political peace they are in search of.
Hope that I can visit Darjeeling again and be able to stay with you again. Love to and definitely will recommend your hotel to everybody.