We have recently returned from our trip in India and I wanted to take the time to write to you and say how much we enjoyed our stay at the Shangri-La Regency in Darjeeling. On our very first morning we were lucky to catch a glimpse of Katchenjunga from the breakfast room; after that the mists covered the mountains for days! For us it was like an omen. Our 5th floor room was very comfortable and we enjoyed the stair climbing to get acclimatized to the Hills. All of your staff are friendly and efficient. Say Hello to Anita and everyone else. Your driver, Dhurba Rai, in particular, was extremely helpful. His driving skills are matched by his good company and conversation. We would definitely stay at the Shangri-La next time we visit your delightful town. Daniebad and Tashi Delek.
Dirceu Veiga e Joana Veiga, Brazil 20 March 08
Everyday we remember the nice time we have in Darjeeling. We also don’t forget Kavi with the habitual attention, the tea on the room and the hot water bottle. For us, Shangri-la Regency is our home in Darjeeling. Warm regards for you and the Shangri-la Regency team.
Mr Abu Salimullah - Kolkata 17 March 08
This is just to let you know that my wife and I thoroughly enjoyed our stay at Shangrila. The service was excellent. The view from our room was superb. The room was cozy and clean. Please convey our thanks to all there. Kavi was very efficient and nice. Dheeraj (drove us from NJP), Tenzing (drove us to Tiger Hill sightseeing) and Dhruva (drove us to NJP) were all nice and caring.
Rory Cosgrave - Australia 17 March 08
I would just like to pass my thanks on to you for a most enjoyable stay in Darjeeling. We were picked up and deposited @ Bagdogra with efficiency. Your staff (especially Anita) were most hospitable and helpful. The attic rooms were more than I espected and…good exercise!!! Very confortable and well presented. We had a most enjoyable stay and I was more than happy with the Shangrila Regency. I would suggest that you introduce the restaurant facility in the hotel as soon as possible as I know that guests would take advantage of it – having to leave the hotel for dinner can be inconvenient sometimes. Thank you for your management of all my requests and for being personally involved in all aspects of our Darjeeling trip. I have recommended your hotel with the tour operator in Delhi and passed on our favourable comments. If you would like their details then just let me know. Agian, many thanks for making our stay in Darjeeling so enjoyable and
trouble free.
Amol Nadkar 2 February 08
We just wanted to thanks for your hospitality provided by your people during our stay in darjeeling. We enjoyed our stay at your hotel in Darjeeling. All your support staff anita, kabir all were good and they helped us in enjoying our stay there. Even the driver mr.kumar was very nice. Thanks for the good arrangements, hope to come again in Darjeeling.
Rahul Niralia 2 February 08
This is to compliment your hotel and staff. We had a wonderful time at Shangrila Regency. It was overall a fantastic experience. We went to Sandakphu and experienced snowfall there and enjoyed it. Your driver Dhurva guided us well and arranged everything for us. The rooms at your hotel are fantastic. Your hotel was recommended to us by a local person (Namrata Chettri) who is now based in Delhi. We had a 4 star experience at a very affordable price – absolute value for money. If we visit Darjeeling again we will surely stay at Shangrila Regency
Dr Satadip Sarkar 25 January 08
It was a very nice blending of experiences of hospitality and warm accommodation at your hotel during some of the coldest days in the month of January, 2008. I am particularly really satisfied with the hygine maintained in every aspects. The boy with a surname Thapa served everything to us from complimentary bed tea and breakfast to evening snacks and Dinner with always smiling face even in an odd hours. The rooms are well lit and we even saw the peaks of Kanchenjungha from our Dbl dlx room itself. The car and the driver for our sight seeing was very nice. Please convey my thanks to every member of staff at the hotel who made our stay a nice pleasurable experience. I have a desire to stay again at your place whenever possible and I shall always recommend Hotel Shangrila Regency in Darjeeling. Thanks.
Mr and Mrs. Nausher 4 January 08
I take this opportunity to thank you for making our stay in Darjeeling a memorable one. We had a fantastic time and very romantic holiday too. Surely we will come back to Darjeeling in the near future.
The courtesy and service extended by your staff is commendable. Surely you deserve the credit for training them. We were particularly impressed by one of your staff Mr. Bawesh who went out of his way to make our stay as comfortable as possible. Please recognize his efforts on our behalf.
Wish you the very best.
Shivkumar Iyer, India 29 May 07
My wife and I would like to thank you for the excellent services provided to us during our stay at Shangrila Regency Hotel. Also, we would like to accentuate our appreciations for the room boy NIMA.
Bernard and Vidya GALLIER, France 26 May 07
Just to say we had an excellent stay in your hotel. We felt like at home and we found your staff so kind and so helpful to us. Thanks again, give our regards to all of them.
Kiran, India (Kolkata) 2 May 07
Hello Ranjan – Just wanted to let you know that we thoroughly enjoyed our stay at your hotel. The service provided was good. The driver “Dhurba” which we got from your hotel was excellent. He was our guide as well and treated us very nicely. It was good to have stayed at your hotel and we consider ourselves very lucky to have got a wonderful driver who ensured that our stay in Darjeeling was memorable.
Suresh Kumar, Bangalore 19 April 07
Dear Ranjan,
First of all, thank you so much for you and your team for providing us a royal service during our honeymoon. I visited so many countries and stayed in all the famous chain of hotels, but the service what I get in your hotel is at par with the service in any other hotels in the world. The salient features I observed and enjoyed are:
1) No Follow-up required after I booked the room and paid the advance. On 16 March, I sent the last mail and not sent any mail about my arrival. But the car and my room was ready.
2) On the First day of my arrival, your manager fixed the plan after a short discussion with me and the plan went very well without any change.
3) Picnic Lunch to Mirik lake was excellent. I am sure the photos taken during my lunch was one of the memorable one.
4) Room service is very good and your team did a very good job.
I am very much happy that I had chosen Shangrila for my Honeymoon. No Hassles, No Change in Plans, No errors in service and more. Convey my special regards to your team for their good work. Continue your good service…!!!
Shawn, Maldives 4 April 07
Dear Ranjan, We’re back home in the Maldives with very pleasant memories of Darjeeling. Had a great time in your hotel, your driver was excellent and your staff more than just hospitable. I’ll definitely look you up next time I visit.
Many thanks to you, Warmest regards
Shawn
Karla & Steve Walter, UK 3 April 07
Dear Ranjan, My husband and I are still reeling from our wonderful trip to India! We loved Darjeeling and wanted to let you know our stay at your hotel was great. Our waiter Kavhi, took especially good care of us. We came to rely on his prompt service at breakfast and those lovely hot water bottles at night. He is most gracious as was our driver, dhurba rai. Dhurba took us where we wanted to go and on the way back to Siligory he gave us a different route that was so beautiful. We came to think of him as our friend and enjoyed his company. We can not say enough about the adventures we had in Darjeeling and one day we will come back. Of course we will stay at the Shangri La!!
Atanu Sen, Kolkata 2 April 07
Dear Mr Lama,
I am very much glad to say you that your hotel is awesome. Its really pleasure to pass few moments in your hotel. I think Shangrila Rgency is the best place for us to stay at in Darjeeling. My family is very satisfied with the service specially NIMA, he took so much care of us. My son was very happy with him, as when we left the hotel he was requesting me to bring Nima with us. The Dhurva our car driver his driving was so comfortable that when we reached Rock garden and Mirik we thought that only he can makes us unperturbed in that dreadful road. Last but not in list your effort to develop the hotel is very eulogistic. My son’s name is also Ranjan so this is the main attraction of us to your hotel. My daughter and wife have already decided to go there next year and whenever we will go to Darjeeling we will defiantly stay in your hotel to enjoy the beauty of heaven in the earth. At last the two reciptionist is also very helpful.
Sudip Srivastava, Sudip Srivastava, Saumya & Sugandha - India 22 March 07
We stayed in your hotel from 11th Mar 07 to 14th Mar 07 in the Suite room number 301. We liked your service. All the waiters and staff are very good and your hotel is also well located.
Martin and Anna, UK 22 March 07
We enjoyed our stay at the Shangrila Regency, particularly the services (bed tea, breakfast, evening turndown, evening meals) of Sonam who we found to be reliable, friendly and professional.
Mike & Doreen, UK 22 March 07
Just a note to say how much we enjoyed our stay at the Shangri-la-Regency recently. The room and the breakfast were ideal and the provision of hot water bottles was really appreciated. We found all the staff to be most helpful and polite and special mention must be made of Sonal who looked after us during our stay – please thank him for his help and attention to our needs. If we do visit Darjeeling again we would love to stay with you.
Vikas / Shipra 22 March 07
Dear Ranjan,
I hope you remember me. I booked your hotel for my honeymoon trip but was a bit worried as it was a totally new place for me and had done the booking without even having any prior knowledge about the hotel and the surroundings. But the moment I entered the hotel it was something absolutely fantastic. I don't know why but really liked your hotel. We never felt that we are somewhere out and living in a hotel. We went there for 3 days but extended our trip for 2 more days just because of your excellent hospitality…...
As being an architect I watched each and every space of your hotel from that perspective and I found everything very aesthetically designed. And above that the friendly nature of your staff has really made me fan of yours. Thanks Ranjan for providing me such a beautiful atmosphere and it was as a wedding gift to me from you. Thanks a lot. Wish you best of luck.
Laurence Dworkin and Louise Rabe 29 January 07
Dear Sir,
Just to let you know that my wife and I had the pleasure of staying at your hotel for four days over Christmas. Our stay was very pleasant and found the standard to be first class. Above all we were most impressed by the absolute friendliness, efficiency and helpfulness of all your staff including Mr. Saran Gurung and all the other young men who see to the dining room and servicing of the rooms. They were all exceptionally kind and generous and it rates as the best service we received in all of India.
Thanking You
Mrs Jane Radnay, New York 24 January 07
Great preparation, excellent web to show hotel & surrounding; very excited to be with you Ranjan on our first sojourn to India. Heard so much about Darj, we are already spreading the words about your place to our friends. See you soon with high expectations…
Glynis O'Neill & John Foster 23 January 07
Hi thank you for a wonderful stay at your hotel. All the staff were friendly and attentive. The meals provided were delicious and the service was of the highest standard, the dining room manager (in the hotel) was attentive and made sure everything was perfect. The person we had the most contact with was Suraj Moktan and we cannot speak highly enough about this staff member. His service was exemplary. Thank you for a memorable stay and we wish Suraj the very best with his career.
The stay at Jaldapara was made memorable by our guide Ian Pradhan whose knowledge about the area is amazing. We are more knowledgeable about Darjeeling and the surrounding area due to him. We will not hesitate in recommending the hotel to other travelers going to India
Please convey our best wishes and thanks to all the hotel staff.
Patsy Hetherington, Australia 21 January 07
To all at the Shangrila Regency, thanks you very much for making our stay in Darjeeling so memorable. We loved our attic room and the view of Kuchugunja. We will be recommending your hotel to anyone visiting Darjeeling and hope to stay there again if we visit in the future.
Philippa Thomson & Bryan Staff New Zealand 11 January 07
My husband and I very much enjoyed our stay at the Shangrila Regency hotel. Your service was excellent (especially the morning tea service to the room in the mornings). We were made to feel welcome and were extremely comfortable in your clean and beautifully decorated room. Another ‘plus’ was the splendid view of Kanchenjunga from our window in the mornings! We would not hesitate to recommend the Shangrila Regency to fellow travelers…and very much hope to return there to stay in the future. Also, much appreciated, was your help in organising transport and other hotel reservations. Thanks again. Tashe Delek.
Pradip Bhattacharyya, Hyderabad 20 October 06
Dear Ranjan, I feel a virtual tour in Darjeeling by browsing your hotel web page. So many aspects of visitors’ queries are put in the link in a systematic way! Photos are superb and of added attraction. You are innovative, transparent and quality conscious. You have made customer support service to a very high level. In earliest opportunity I wish to be your guest. I hope you continue to grow and delight the valuable customers. I convey my love, regards and good wishes.
Alefiya and Adnan Aurangabadwala (Pune) - 11th Sept 2006 17 October 06
We were in Darjeeling on our Honeymoon and I could not have planned it better than choosing Shangrila Regency. The (boutique) hotel is just fantastic. The view from the top rooms is amazing. During my trip, it was very foggy, but for both of us, this was the best thing we could have got. The Room Service was excellent, especially BalRam. He was very prompt with his service. The car driver Vikram was also very good on our drives.
Enjoyed that extra bit, solely due to the stay at Shangrila.
For visitors, just blankly trust this website. All the photos and details are 100% authentic. I liked this aspect about Shangrila a lot. Being true to its Customers….
Thanks Ranjan for the refreshing experience.
Alefiya and Adnan
David Whiteman - Sydney Australia 11 October 06
Ranjan… My friend Ian and I stayed at your hotel in early September and although the weather was not kind and we did not get to see the Himalayas (which you had previously warned us of) we still had a great time and enjoyed our stay in Darjeeling. Special thanks to your wonderful staff including Anita, Balram and Nika who made every effort to make our stay a memorable one. Next year we’ll come again, although later in the season so we can view the mountains.
Arlene & Kaushik Paul 10 October 06
Thank You for a pleasant and memorable stay at your hotel. We were made very comfortable by your attentive staff menmbers. Your hotel should be highly recomended to all people travelling to Darjeeling as it offers exceptional value for money. It is clean, cofortable and ideally located and yet at the same time feels homely and family run. Thank You.
ps. wish you could control the weather as well.
Arlene & Kaushik Paul
London, UK
Santosh Tripathy 10 October 06
Very well maintained and informative website. Good and prompt response to all our queries. We are quite excited about our trip to Darjeeling and Sikkim in this Dec and looking forward to our stay in your hotel. Thanks Ranjan for your tips and prompt assistance.
Pankaj 6 October 06
Dear Ranjan,
You have really co-operated well at the time of booking and handled my all queries in perfect way. You website is also very well designed and gives each and every information about the hotel. We are desperately looking forward to check in your hotel and have a great time.
Aseem 22 September 06
Hi, I am from Mumbai. I came across your website, and it is very well compiled & designed. Your description of the rooms and the ‘Boutique’ hotel is enticing. I shall keep your hotel in mind, when I visit Darjeeling.
T K Das (Brisbane) 19 September 06
Hello Ranjan, Came across your hotel on the net. Looks great. Next time I am in Darj will check you out.
All the best.
T.K. Das (NP 75) tapashd@gmail.com
Imtiaz Wadud And Mahmuda Wadud (Bangladesh) 17 September 06
Great hotel, great views, great food, great service, everything is perfect. The view from the room is very good. We enjoyed our stay in hotel very much. Location of the hotel is very good and it is very close of shopping zone, restaurant and cinemas. Our driver Prasanto and room boy Khavi were very good and we like to thank them. Perfect and very cooperative attitude of Mr Ranjan towards the booking. We will love to come back again in this hotel next year. And I will suggest this hotel to all of my friend and family members.
Bobby Tyagi 26 August 06
Hello Dear,
Your Hotel is very nice & i am coming on my Honeymoon trip this time to Shangrilla so i think i will get the facilities as earlier i hve get there.
Alok 26 August 06
I am a tour operator in Delhi & See the Website of your Hotel really nice property with nice aminities now really want to promote your hotel here in Delhi.
Dr Gautam Khaund 15 August 06
Thank you for the systematic arrangement during my stay at Darjeeling at your hotel. We enjoyed the hospitality. Your staff of Mr.Bhutia, Anita and the bellboys (Kabi, Nima, Balram) are very efficient and well trained. Jason(Joy) is an excellent guide and driver. We had a very pleasant stay and shall definitely recomend your hotel to our friends.
Sincerely yours Dr. Gautam Khaun
Deepika & Abhishek (Bangalore, India) 10 June 06
We visited Darjeeling on May 28th 2006 and stayed till May 2nd 2006. It was my first visit and I am really happy that me and my husband chose this “Queen of hills” as our honeymoon destination.
We stayed at a boutique hotel “Shangri-la-regency” on Gandhi road and the service and the ambience there was wonderful. The window at room no 503 directly opens to give you a divine view of the worlds second highest peak “Kanchenjungha”. Special thanx to our room service attender “KABI”, who was always available to us with his grinning face on just a ring away.
On another front apart from such romantic climate and ambience we had quite a bit of adventure as well when we went for “White water river rafting” on TEESTA and it became really unforgettable for us when we realized that my hubby had lost his finger ring while showing his superb swimming talent on TEESTA..hahahaha.
In a nutshell the whole experience to this “Queen of hills” was out of this world.
And last but not the least our thanx also goes to the Shangri-la-regency hotel management, the cab drivers Vikas, Bittu & Jugal who made all our trips to Tiger hill, Mirik and Kalimpong via TEESTA a truly Zig-Zag experience and we will definitely look forward to visit again.
With love, Deepika & Abhishek
Niti Chauhan. Mumbai 4 May 06
The stay at hotel was very comfortable, great hotel. Services were excellent. Staff (Nima & Kavi) were very cooperative, always smiling. In short it was comfortable & memorable stay in Shangrila Regency.
David Whiteman - Sydney Australia 22 April 06
Dear Ranjan, My first trip to India in September was looking very complicated but your help and advice has been wonderful. If your hotel is a reflection of your attention then we’ll have a great time. Very much looking forward to meeting you and the ShangriLa team in September.
Satyabrata and Snehalata Das (Orissa) 29 March 06
Hi Ranjan, Thank you very much for all the care. Very friendly and helpful staff. The complementary breakfast was really good. Nicely decorated rooms. We have nice memories of Darjeeling now and would definitely like to come back again.
Indraneel & Sanjukta Banerjee 14 March 06
Dear Ranjan,
The stay at Shangrila Regency was very comfortable and we were both satisfied with the service. The deluxe attic rooms were very cosy and the ambience inside the room was perfect for our honeymoon trip. The staff members were very well behaved & always had a smile in their face which rather made us felt cheered up. The views from the hotel room was very lively and the decor of the deluxe attic rooms with also the rooftop lounge and bar was very impressive and beautiful. I also liked the central location of the hotel. In all it had all the peaceful atmoshphere and love that we were looking for our honeymoon trip.
Rahul Mahajan 7 March 06
I would like to describe it in just words SIMPLY AMAZING. I and my wife simply had a great and memorable time on account of our honeymoon. Ranjan you have great & cooperating staff. I would specially like to thank Amit and Nima who provided us such a great hospitality. Views from your room windows are simply great. Thank you for everything you provided us.
Sujitesh 1 March 06
I and my wife had a great time and it was really memorable on account of honeymoon. Right from the booking to the pick up and drop to services inside, it was just next to perfect. The driver was extremely prompt & friendly. The hotel staff was also very supportive. Thanks, Ranjan for all the correspondence, you never made it realize that you were far away across the seven seas. The hotel is positioned at a great place and I would recommend it highly.
Pauline Hill UK 9 February 06
We stayed in a double deluxe room and even had our own private balcony. The room was spacious and beautifully decorated and I loved the tibetan touch on the silk bedspread. Me and my partner were amazed at what good value the room was. More like 4 star hotel but nothing like the price! The staff were all friendly and helpful. The views from the roof top lounge are stunning – just like the ones on the website. Great stuff.
Hormuzd Mohta 8 February 06
A pleasant experience. The hotel is centrally located and provides a scenic view from the room (#503). The heaters and hot water bottles supplied hardly make u realise the low temperatures outside. Extremely humble and sincere staff (especially our room attendants Nima and Mameeta are worth complementing) – a perfect example of ‘good team work’. The Complementary Breakfast was just too good (the ‘parathas’ being the most tempting!!!!) Worth recommending and would love to visit again!
Sudhir & Payal Zarabi 7 February 06
It was simply great!!!. We loved every moment. The attic room 503 is good and offers a great view. Nima (The attendant staff) is great. He is so sweet and helpful. Will return soon.
Bijon Kumar & Swapna Roy. USA 5 February 06
Dear Ranjan,
It was a very good experience at your place. The receptionist and the crews there made us feel quite at home. The breakfast was very good and generous. The chills of the night was comforted by room heater and hot water bottles. The room attendant were very friendly and very eager to help. The hotel is right were the action is. The Mal was a small walk. We really enjoyed our stay and would visit again. I have talked about your place to all my friends. All friends want to visit your hotel.
Regards. Bijon Roy
Chetan Arora 30 January 06
Perfect and very cooperative attitude of Mr Ranjan towards the booking . Appreciate it very much.I am sure that I will have a great time in March when i will visit there
Freddie (London UK) 26 January 06
Great hotel, Ranjan and the staff are really friendly & helpful, the views from the Attic room are superb, I highly recommend this hotel and shall definately be staying there again upon my return.
Roshan & Anu Dutt - Bombay 25 January 06
Hey Rajan,
I think it was a very good choice we made staying at the Shangri-la Regency. We had a beautiful time. The Attic Room # 503 is truly a beautiful room. Also you have lovely & caring staff that keep the guests very comfortable. Will surely visit again. Cheers
Susmita Sing bumbai 23 January 06
Thank you very much for your nice co-operation in darjeeling
Dr Subir Chandra Dasgupta 21 January 06
It was really a wounderful experience & memory after a delightful stay in your hotel. Special thanks to all of your staff for their constant care, hospitality & management. Surely I will recommend your hotel to all of my friends.
Richard Pierse Australia 21 January 06
Dear Ranjan, we had a great time in Darjeeling in December – the weather was clear and crisp and we enjoyed wandering around the streets and shops of the town. We were made very welcome at the Shangrila Regency and your staff are all friendly and efficient. The hot water bottles were very welcome. The views from the attic room and the guest lounge are unsurpassed. Our driver Moktan deserves special praise for his punctuality and driving skills – we used him for a Darjeeling tour, a trip to Kalimpong, Tiger Hill and return transfers to Bagdogra. Overall an excellent experience and we will not hesitate to recommend your hotel.
Many thanks and Kind regards Richard and Jenny Pierse Melbourne Australia
Steve Jones UK 21 January 06
Thank you ranjan & all your staff for making my stay a most enjoyable one. What a great hotel & such good value.
BHASKAR AND LAKSHMI SISTLA 21 January 06
We enjoyed the view, the service and the decor immensely when we stayed there in Oct 2005. We hope to visit you soon agian.
Dr. B.P.Roy & Family, Patna 21 January 06
Dear Mr Rajan, Our stay in early Oct was quite enjoyable. Hospitality & location is just super. When I get time out of my busy life, I will just love to be your guest.
Ashish Kumar Roy and Shuchi Saran Roy (Delhi) 21 January 06
The stay was really memorable and your hotel made us feel at home and so we enjoyed every moment. Would like to thank the staff to make us so comfortable, the food and the rooms were really good. Wish to come back soon to Darjeeling and our stay would be surely at your hotel. Thanks to all from Reception to the sight seeing group.
Ella from France 17 December 05
Just got back home after a delightful stay in your lovely hotel. Just thought I’d drop you a quick message to say a HUGE thanks for everything you did in making our stay better than we could have imagined. And of course for arranging all our local site seeing tours. See you again some time I hope.
Lee (UK) 25 September 05
Great hotel, great views, great food, great service, just great, we stayed 5 days and absolutly loved it. Thanks so much Ranjan and staff for making everything just right. I highly recommend it to anyone wanting that little extra comfort.
Thank You
We’d like to thank anyone leaving a comment for taking the time and we hope to see you again one day.
We have recently returned from our trip in India and I wanted to take the time to write to you and say how much we enjoyed our stay at the Shangri-La Regency in Darjeeling. On our very first morning we were lucky to catch a glimpse of Katchenjunga from the breakfast room; after that the mists covered the mountains for days! For us it was like an omen. Our 5th floor room was very comfortable and we enjoyed the stair climbing to get acclimatized to the Hills. All of your staff are friendly and efficient. Say Hello to Anita and everyone else. Your driver, Dhurba Rai, in particular, was extremely helpful. His driving skills are matched by his good company and conversation. We would definitely stay at the Shangri-La next time we visit your delightful town. Daniebad and Tashi Delek.
Everyday we remember the nice time we have in Darjeeling. We also don’t forget Kavi with the habitual attention, the tea on the room and the hot water bottle. For us, Shangri-la Regency is our home in Darjeeling. Warm regards for you and the Shangri-la Regency team.
This is just to let you know that my wife and I thoroughly enjoyed our stay at Shangrila. The service was excellent. The view from our room was superb. The room was cozy and clean. Please convey our thanks to all there. Kavi was very efficient and nice. Dheeraj (drove us from NJP), Tenzing (drove us to Tiger Hill sightseeing) and Dhruva (drove us to NJP) were all nice and caring.
I would just like to pass my thanks on to you for a most enjoyable stay in Darjeeling. We were picked up and deposited @ Bagdogra with efficiency. Your staff (especially Anita) were most hospitable and helpful. The attic rooms were more than I espected and…good exercise!!! Very confortable and well presented. We had a most enjoyable stay and I was more than happy with the Shangrila Regency. I would suggest that you introduce the restaurant facility in the hotel as soon as possible as I know that guests would take advantage of it – having to leave the hotel for dinner can be inconvenient sometimes. Thank you for your management of all my requests and for being personally involved in all aspects of our Darjeeling trip. I have recommended your hotel with the tour operator in Delhi and passed on our favourable comments. If you would like their details then just let me know. Agian, many thanks for making our stay in Darjeeling so enjoyable and
trouble free.
We just wanted to thanks for your hospitality provided by your people during our stay in darjeeling. We enjoyed our stay at your hotel in Darjeeling. All your support staff anita, kabir all were good and they helped us in enjoying our stay there. Even the driver mr.kumar was very nice. Thanks for the good arrangements, hope to come again in Darjeeling.
This is to compliment your hotel and staff. We had a wonderful time at Shangrila Regency. It was overall a fantastic experience. We went to Sandakphu and experienced snowfall there and enjoyed it. Your driver Dhurva guided us well and arranged everything for us. The rooms at your hotel are fantastic. Your hotel was recommended to us by a local person (Namrata Chettri) who is now based in Delhi. We had a 4 star experience at a very affordable price – absolute value for money. If we visit Darjeeling again we will surely stay at Shangrila Regency
It was a very nice blending of experiences of hospitality and warm accommodation at your hotel during some of the coldest days in the month of January, 2008. I am particularly really satisfied with the hygine maintained in every aspects. The boy with a surname Thapa served everything to us from complimentary bed tea and breakfast to evening snacks and Dinner with always smiling face even in an odd hours. The rooms are well lit and we even saw the peaks of Kanchenjungha from our Dbl dlx room itself. The car and the driver for our sight seeing was very nice. Please convey my thanks to every member of staff at the hotel who made our stay a nice pleasurable experience. I have a desire to stay again at your place whenever possible and I shall always recommend Hotel Shangrila Regency in Darjeeling. Thanks.
I take this opportunity to thank you for making our stay in Darjeeling a memorable one. We had a fantastic time and very romantic holiday too. Surely we will come back to Darjeeling in the near future.
The courtesy and service extended by your staff is commendable. Surely you deserve the credit for training them. We were particularly impressed by one of your staff Mr. Bawesh who went out of his way to make our stay as comfortable as possible. Please recognize his efforts on our behalf.
Wish you the very best.
My wife and I would like to thank you for the excellent services provided to us during our stay at Shangrila Regency Hotel. Also, we would like to accentuate our appreciations for the room boy NIMA.
Just to say we had an excellent stay in your hotel. We felt like at home and we found your staff so kind and so helpful to us. Thanks again, give our regards to all of them.
Hello Ranjan – Just wanted to let you know that we thoroughly enjoyed our stay at your hotel. The service provided was good. The driver “Dhurba” which we got from your hotel was excellent. He was our guide as well and treated us very nicely. It was good to have stayed at your hotel and we consider ourselves very lucky to have got a wonderful driver who ensured that our stay in Darjeeling was memorable.
Dear Ranjan,
First of all, thank you so much for you and your team for providing us a royal service during our honeymoon. I visited so many countries and stayed in all the famous chain of hotels, but the service what I get in your hotel is at par with the service in any other hotels in the world. The salient features I observed and enjoyed are:
1) No Follow-up required after I booked the room and paid the advance. On 16 March, I sent the last mail and not sent any mail about my arrival. But the car and my room was ready.
2) On the First day of my arrival, your manager fixed the plan after a short discussion with me and the plan went very well without any change.
3) Picnic Lunch to Mirik lake was excellent. I am sure the photos taken during my lunch was one of the memorable one.
4) Room service is very good and your team did a very good job.
I am very much happy that I had chosen Shangrila for my Honeymoon. No Hassles, No Change in Plans, No errors in service and more. Convey my special regards to your team for their good work. Continue your good service…!!!
Dear Ranjan, We’re back home in the Maldives with very pleasant memories of Darjeeling. Had a great time in your hotel, your driver was excellent and your staff more than just hospitable. I’ll definitely look you up next time I visit.
Many thanks to you, Warmest regards
Shawn
Dear Ranjan, My husband and I are still reeling from our wonderful trip to India! We loved Darjeeling and wanted to let you know our stay at your hotel was great. Our waiter Kavhi, took especially good care of us. We came to rely on his prompt service at breakfast and those lovely hot water bottles at night. He is most gracious as was our driver, dhurba rai. Dhurba took us where we wanted to go and on the way back to Siligory he gave us a different route that was so beautiful. We came to think of him as our friend and enjoyed his company. We can not say enough about the adventures we had in Darjeeling and one day we will come back. Of course we will stay at the Shangri La!!
Dear Mr Lama,
I am very much glad to say you that your hotel is awesome. Its really pleasure to pass few moments in your hotel. I think Shangrila Rgency is the best place for us to stay at in Darjeeling. My family is very satisfied with the service specially NIMA, he took so much care of us. My son was very happy with him, as when we left the hotel he was requesting me to bring Nima with us. The Dhurva our car driver his driving was so comfortable that when we reached Rock garden and Mirik we thought that only he can makes us unperturbed in that dreadful road. Last but not in list your effort to develop the hotel is very eulogistic. My son’s name is also Ranjan so this is the main attraction of us to your hotel. My daughter and wife have already decided to go there next year and whenever we will go to Darjeeling we will defiantly stay in your hotel to enjoy the beauty of heaven in the earth. At last the two reciptionist is also very helpful.
We stayed in your hotel from 11th Mar 07 to 14th Mar 07 in the Suite room number 301. We liked your service. All the waiters and staff are very good and your hotel is also well located.
We enjoyed our stay at the Shangrila Regency, particularly the services (bed tea, breakfast, evening turndown, evening meals) of Sonam who we found to be reliable, friendly and professional.
Just a note to say how much we enjoyed our stay at the Shangri-la-Regency recently. The room and the breakfast were ideal and the provision of hot water bottles was really appreciated. We found all the staff to be most helpful and polite and special mention must be made of Sonal who looked after us during our stay – please thank him for his help and attention to our needs. If we do visit Darjeeling again we would love to stay with you.
Dear Ranjan,
I hope you remember me. I booked your hotel for my honeymoon trip but was a bit worried as it was a totally new place for me and had done the booking without even having any prior knowledge about the hotel and the surroundings. But the moment I entered the hotel it was something absolutely fantastic. I don't know why but really liked your hotel. We never felt that we are somewhere out and living in a hotel. We went there for 3 days but extended our trip for 2 more days just because of your excellent hospitality…...
As being an architect I watched each and every space of your hotel from that perspective and I found everything very aesthetically designed. And above that the friendly nature of your staff has really made me fan of yours. Thanks Ranjan for providing me such a beautiful atmosphere and it was as a wedding gift to me from you. Thanks a lot. Wish you best of luck.
Dear Sir,
Just to let you know that my wife and I had the pleasure of staying at your hotel for four days over Christmas. Our stay was very pleasant and found the standard to be first class. Above all we were most impressed by the absolute friendliness, efficiency and helpfulness of all your staff including Mr. Saran Gurung and all the other young men who see to the dining room and servicing of the rooms. They were all exceptionally kind and generous and it rates as the best service we received in all of India.
Thanking You
Great preparation, excellent web to show hotel & surrounding; very excited to be with you Ranjan on our first sojourn to India. Heard so much about Darj, we are already spreading the words about your place to our friends. See you soon with high expectations…
Hi thank you for a wonderful stay at your hotel. All the staff were friendly and attentive. The meals provided were delicious and the service was of the highest standard, the dining room manager (in the hotel) was attentive and made sure everything was perfect. The person we had the most contact with was Suraj Moktan and we cannot speak highly enough about this staff member. His service was exemplary. Thank you for a memorable stay and we wish Suraj the very best with his career.
The stay at Jaldapara was made memorable by our guide Ian Pradhan whose knowledge about the area is amazing. We are more knowledgeable about Darjeeling and the surrounding area due to him. We will not hesitate in recommending the hotel to other travelers going to India
Please convey our best wishes and thanks to all the hotel staff.
To all at the Shangrila Regency, thanks you very much for making our stay in Darjeeling so memorable. We loved our attic room and the view of Kuchugunja. We will be recommending your hotel to anyone visiting Darjeeling and hope to stay there again if we visit in the future.
New Zealand 11 January 07
My husband and I very much enjoyed our stay at the Shangrila Regency hotel. Your service was excellent (especially the morning tea service to the room in the mornings). We were made to feel welcome and were extremely comfortable in your clean and beautifully decorated room. Another ‘plus’ was the splendid view of Kanchenjunga from our window in the mornings! We would not hesitate to recommend the Shangrila Regency to fellow travelers…and very much hope to return there to stay in the future. Also, much appreciated, was your help in organising transport and other hotel reservations. Thanks again. Tashe Delek.
Dear Ranjan,
I feel a virtual tour in Darjeeling by browsing your hotel web page. So many aspects of visitors’ queries are put in the link in a systematic way! Photos are superb and of added attraction. You are innovative, transparent and quality conscious. You have made customer support service to a very high level. In earliest opportunity I wish to be your guest. I hope you continue to grow and delight the valuable customers. I convey my love, regards and good wishes.
We were in Darjeeling on our Honeymoon and I could not have planned it better than choosing Shangrila Regency. The (boutique) hotel is just fantastic. The view from the top rooms is amazing. During my trip, it was very foggy, but for both of us, this was the best thing we could have got. The Room Service was excellent, especially BalRam. He was very prompt with his service. The car driver Vikram was also very good on our drives.
Enjoyed that extra bit, solely due to the stay at Shangrila.
For visitors, just blankly trust this website. All the photos and details are 100% authentic. I liked this aspect about Shangrila a lot. Being true to its Customers….
Thanks Ranjan for the refreshing experience.
Alefiya and Adnan
Ranjan… My friend Ian and I stayed at your hotel in early September and although the weather was not kind and we did not get to see the Himalayas (which you had previously warned us of) we still had a great time and enjoyed our stay in Darjeeling. Special thanks to your wonderful staff including Anita, Balram and Nika who made every effort to make our stay a memorable one. Next year we’ll come again, although later in the season so we can view the mountains.
Thank You for a pleasant and memorable stay at your hotel. We were made very comfortable by your attentive staff menmbers. Your hotel should be highly recomended to all people travelling to Darjeeling as it offers exceptional value for money. It is clean, cofortable and ideally located and yet at the same time feels homely and family run. Thank You.
ps. wish you could control the weather as well.
Arlene & Kaushik Paul
London, UK
Very well maintained and informative website. Good and prompt response to all our queries. We are quite excited about our trip to Darjeeling and Sikkim in this Dec and looking forward to our stay in your hotel. Thanks Ranjan for your tips and prompt assistance.
Dear Ranjan,
You have really co-operated well at the time of booking and handled my all queries in perfect way. You website is also very well designed and gives each and every information about the hotel. We are desperately looking forward to check in your hotel and have a great time.
Hi, I am from Mumbai. I came across your website, and it is very well compiled & designed. Your description of the rooms and the ‘Boutique’ hotel is enticing. I shall keep your hotel in mind, when I visit Darjeeling.
Hello Ranjan,
Came across your hotel on the net. Looks great. Next time I am in Darj will check you out.
All the best.
T.K. Das (NP 75)
tapashd@gmail.com
Great hotel, great views, great food, great service, everything is perfect. The view from the room is very good. We enjoyed our stay in hotel very much. Location of the hotel is very good and it is very close of shopping zone, restaurant and cinemas.
Our driver Prasanto and room boy Khavi were very good and we like to thank them. Perfect and very cooperative attitude of Mr Ranjan towards the booking. We will love to come back again in this hotel next year. And I will suggest this hotel to all of my friend and family members.
Hello Dear,
Your Hotel is very nice & i am coming on my Honeymoon trip this time to Shangrilla so i think i will get the facilities as earlier i hve get there.
I am a tour operator in Delhi & See the Website of your Hotel really nice property with nice aminities now really want to promote your hotel here in Delhi.
Thank you for the systematic arrangement during my stay at Darjeeling at your hotel. We enjoyed the hospitality. Your staff of Mr.Bhutia, Anita and the bellboys (Kabi, Nima, Balram) are very efficient and well trained. Jason(Joy) is an excellent guide and driver. We had a very pleasant stay and shall definitely recomend your hotel to our friends.
Sincerely yours
Dr. Gautam Khaun
We visited Darjeeling on May 28th 2006 and stayed till May 2nd 2006. It was my first visit and I am really happy that me and my husband chose this “Queen of hills” as our honeymoon destination.
We stayed at a boutique hotel “Shangri-la-regency” on Gandhi road and the service and the ambience there was wonderful. The window at room no 503 directly opens to give you a divine view of the worlds second highest peak “Kanchenjungha”. Special thanx to our room service attender “KABI”, who was always available to us with his grinning face on just a ring away.
On another front apart from such romantic climate and ambience we had quite a bit of adventure as well when we went for “White water river rafting” on TEESTA and it became really unforgettable for us when we realized that my hubby had lost his finger ring while showing his superb swimming talent on TEESTA..hahahaha.
In a nutshell the whole experience to this “Queen of hills” was out of this world.
And last but not the least our thanx also goes to the Shangri-la-regency hotel management, the cab drivers Vikas, Bittu & Jugal who made all our trips to Tiger hill, Mirik and Kalimpong via TEESTA a truly Zig-Zag experience and we will definitely look forward to visit again.
With love,
Deepika & Abhishek
The stay at hotel was very comfortable, great hotel. Services were excellent. Staff (Nima & Kavi) were very cooperative, always smiling. In short it was comfortable & memorable stay in Shangrila Regency.
Dear Ranjan,
My first trip to India in September was looking very complicated but your help and advice has been wonderful. If your hotel is a reflection of your attention then we’ll have a great time. Very much looking forward to meeting you and the ShangriLa team in September.
Hi Ranjan, Thank you very much for all the care. Very friendly and helpful staff. The complementary breakfast was really good. Nicely decorated rooms. We have nice memories of Darjeeling now and would definitely like to come back again.
Dear Ranjan,
The stay at Shangrila Regency was very comfortable and we were both satisfied with the service. The deluxe attic rooms were very cosy and the ambience inside the room was perfect for our honeymoon trip. The staff members were very well behaved & always had a smile in their face which rather made us felt cheered up. The views from the hotel room was very lively and the decor of the deluxe attic rooms with also the rooftop lounge and bar was very impressive and beautiful. I also liked the central location of the hotel. In all it had all the peaceful atmoshphere and love that we were looking for our honeymoon trip.
I would like to describe it in just words SIMPLY AMAZING.
I and my wife simply had a great and memorable time on account of our honeymoon. Ranjan you have great & cooperating staff. I would specially like to thank Amit and Nima who provided us such a great hospitality. Views from your room windows are simply great. Thank you for everything you provided us.
I and my wife had a great time and it was really memorable on account of honeymoon. Right from the booking to the pick up and drop to services inside, it was just next to perfect. The driver was extremely prompt & friendly. The hotel staff was also very supportive. Thanks, Ranjan for all the correspondence, you never made it realize that you were far away across the seven seas. The hotel is positioned at a great place and I would recommend it highly.
We stayed in a double deluxe room and even had our own private balcony. The room was spacious and beautifully decorated and I loved the tibetan touch on the silk bedspread. Me and my partner were amazed at what good value the room was. More like 4 star hotel but nothing like the price! The staff were all friendly and helpful. The views from the roof top lounge are stunning – just like the ones on the website. Great stuff.
A pleasant experience. The hotel is centrally located and provides a scenic view from the room (#503). The heaters and hot water bottles supplied hardly make u realise the low temperatures outside. Extremely humble and sincere staff (especially our room attendants Nima and Mameeta are worth complementing) – a perfect example of ‘good team work’. The Complementary Breakfast was just too good (the ‘parathas’ being the most tempting!!!!) Worth recommending and would love to visit again!
It was simply great!!!. We loved every moment. The attic room 503 is good and offers a great view. Nima (The attendant staff) is great. He is so sweet and helpful. Will return soon.
Dear Ranjan,
It was a very good experience at your place. The receptionist and the crews there made us feel quite at home. The breakfast was very good and generous. The chills of the night was comforted by room heater and hot water bottles. The room attendant were very friendly and very eager to help. The hotel is right were the action is. The Mal was a small walk. We really enjoyed our stay and would visit again. I have talked about your place to all my friends. All friends want to visit your hotel.
Regards.
Bijon Roy
Perfect and very cooperative attitude of Mr Ranjan towards the booking . Appreciate it very much.I am sure that I will have a great time in March when i will visit there
Great hotel, Ranjan and the staff are really friendly & helpful, the views from the Attic room are superb, I highly recommend this hotel and shall definately be staying there again upon my return.
Hey Rajan,
I think it was a very good choice we made staying at the Shangri-la Regency. We had a beautiful time. The Attic Room # 503 is truly a beautiful room. Also you have lovely & caring staff that keep the guests very comfortable. Will surely visit again. Cheers
Thank you very much for your nice co-operation in darjeeling
It was really a wounderful experience & memory after a delightful stay in your hotel. Special thanks to all of your staff for their constant care, hospitality & management. Surely I will recommend your hotel to all of my friends.
Dear Ranjan, we had a great time in Darjeeling in December – the weather was clear and crisp and we enjoyed wandering around the streets and shops of the town. We were made very welcome at the Shangrila Regency and your staff are all friendly and efficient. The hot water bottles were very welcome. The views from the attic room and the guest lounge are unsurpassed. Our driver Moktan deserves special praise for his punctuality and driving skills – we used him for a Darjeeling tour, a trip to Kalimpong, Tiger Hill and return transfers to Bagdogra. Overall an excellent experience and we will not hesitate to recommend your hotel.
Many thanks and Kind regards
Richard and Jenny Pierse
Melbourne Australia
Thank you ranjan & all your staff for making my stay a most enjoyable one. What a great hotel & such good value.
We enjoyed the view, the service and the decor immensely when we stayed there in Oct 2005. We hope to visit you soon agian.
Dear Mr Rajan, Our stay in early Oct was quite enjoyable. Hospitality & location is just super. When I get time out of my busy life, I will just love to be your guest.
The stay was really memorable and your hotel made us feel at home and so we enjoyed every moment. Would like to thank the staff to make us so comfortable, the food and the rooms were really good. Wish to come back soon to Darjeeling and our stay would be surely at your hotel. Thanks to all from Reception to the sight seeing group.
Just got back home after a delightful stay in your lovely hotel. Just thought I’d drop you a quick message to say a HUGE thanks for everything you did in making our stay better than we could have imagined. And of course for arranging all our local site seeing tours. See you again some time I hope.
Great hotel, great views, great food, great service, just great, we stayed 5 days and absolutly loved it. Thanks so much Ranjan and staff for making everything just right. I highly recommend it to anyone wanting that little extra comfort.